Frequently Ask Questions
Q1 : Does Pro - Trading - Services require KYC Verification?
A1: Yes, the KYC Verification process is required for the activation of account.
Q2: Does Pro - Trading - Services accept customers World Wide?
A2: No, the Pro - Trading - Services platform is available, only, for U.S Residents.
Q3: What is the purpose of levels?
A3: Levels represents a kind of secure, as well as the professionalism of a trader. At the same time, for security purposes, users to be able to Withdraw funds for first time, they must pass the level 2. Also the levels are equal to the availability of Withdrawing possible bonuses funds. Below we are providing the levels and their meanings.
Level 1 - Trader must gain $20,000.00 - The Level is required for professionalism purposes as well as for the activation of more bonuses. (Novice)
Level 2 - Trader must gain $50,000.00 - The Level is required for professionalism purposes as well as for the activation of Withdrawals. (Amateur)
Level 3 - Trader must gain $100,000.00 - The level is required for the professionalism purposes as well as for the activation of Forex Market. (Expert)
Level 4 - Trader must gain $300,000.00 - The level is required for the professionalism purposes as well as for the activation of the rest of markets. (Professional)
Level 5 - Trader must gain $500,000.00 - The level is required for the professionalism purposes as well as for the activation of bonus withdrawals. (Legend)
Q4: Exists any minimum deposit amount?
A4: Yes, the minimum deposit is $5,000.00 as per the new regulation rules from April 30th 2026.
Q5: Exists any minimum or maximum amount for withdrawals?
A5: Yes, there minimum amount for withdrawals is $20,000.00 as per the new regulation rules from April 30th 2026.
Q6: Does there any rules for withdrawals?
Yes. The deposited amounts, must been trade, to at lease 20% of the deposit, before the full amount get released.
Q7: Does the platform provide a taxation purpose services?
The withdraw, must take up to 5-7 working days to get completed as per latest upgrade of platform's rules and transaction mechanisms.
Q8: Does the platform provide a taxation purpose services?
A6: Yes, through the Financial Department of the dashboard of each user, the trader, will be able to pay any possible taxes if any are required.
Q9: How long does it take, the account to get activated in full mode.
A7: Account activation must take up to 7 working days. In some rare cases, the activation can be done in up to 10 working days.
Q10: Does PRO - Trading - Services require a Proof of Funds?
A9: Yes. In some cases, when the company is checking the accounts of traders, often we can ask for a Proof of Funds. This is a requirement for AML purposes. In the cases of a such event, the account of user is getting disable until the completion of checking.
Q11: What are the trading - funding fees?
A7:The trading fees are 2.5% for the contracts and daily trading. The funding fees for the contracts and daily trading are 0.5%. Fees related to selling assets, are from 1.5% to 2.8% and from 0.10% to 0.80% spreads and commitions depends from the asset.Trading fees as well as founding fees are govermental requirements. Platform has the right to inform any authority in case this is a demand or from any govermental author, or tax authorities.
Q12: Can Pro - Trading - Services lock my account and my funds without warning?
A10: No. Pro - Trading - Services, does not have the right to lock the account and the funds of users without providing a specific reason.
Q13: Is Pro - Trading - Services under the regulation rules of SEC?
A11: Yes, Pro - Trading - Services is following the regulation rules, Terms and Conditions and Privacy Policy of SEC.
Q14: What if I have additional questions?
A13: In case a user has additional questions, he can contact us through our email at support@pro-trading-services.com. We are providing answers, as well as possible solutions, during 24 hours.
Last Update of policy as per regulation Rules
April 20th 2026